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General Enquiries

For general enquires about including feature requests, queries or website related errors please use the following e-mail address. Please note that due to the sheer volumes of mail that we receive, we are unable to answer personal queries or give supplement advice directly.

News Submissions

For Press Releases or news submissions relating to newly launches supplements, stores or companies, please use the following e-mail address. Please note that Press Releases should directly to relate new to sports supplements or businesses. Press Releases relating to professional endorsements or new website features, unless considered directly beneficial to our users, are unlikely to be featured.

Supplement Order Queries is a news and information service only, we do not sell supplement directly. Frequently customers queries their orders with us, in these circumstances we advise you to check any confirmation e-mails sent from the retailer very carefully. It is extremely likely that you placed an order with one of our advertisers or directory listed companies.

Supplement Retailer Disputes

We appreciate that from time to time, innocent supplement users encounter problems when ordering online goods. Occassionally frustrated users look to for help or even for someone to blame! do not intervene in customer - retailer disputes. We do not have the authority, power nor are we able to gain sufficient information to prove or disprove any customers or supplement retailers claims.

Please refer to this page which suggests How to choose a supplement retailer and what you can do when things go wrong.


If you are interested in advertising your business on, please visit the Advertisement Information Area for more details.

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Directory Inclusion / Directory Listings

If you would like to get your supplement related company or business listed at, please browse to the relevant category in our Sports, Health and Bodybuilding Supplements Directory and click the Add A Link button.

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Postal Address

For all postal related information, including press releases, product samples and accounts information, please use the following address.
RJ Net Concepts
PO Box 255
LS25 2WT
United Kingdom

Please note that when sending supplement products from overseas, they may attract import taxes from UK HM Customs and Excise. In most circumstances, including free product samples, RJNC are prepared to cover these costs however advance warning of such deliveries is appreciated.


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